Answer simple questions about your application to find the right solution.
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Free Shipping Offer*
With over 1,200 of our most popular products available for same day shipping (up to 10 pieces) and thousands more available within 7 business days, Oriental Motor can easily meet your delivery needs. Now Oriental Motor is offering FREE UPS Ground shipping for all online orders.*
1-800-GO-VEXTA
(468-3982)
- Live support 8:30am EST to 5:00pm PST
- E-mail Inquiry
- Application sizing and product recommendations
- Application advice
- Technical information and data
- Troubleshooting
To download an operator manual please click the link below and search for the product you require. If you are unable to locate a particular opertor manual or have questions regarding the availability of certain manuals please contact Technical Support at 1-800-GO-VEXTA (468-3982).
Product Lead Time can be found in the Online Product Catalog listed under Specifications as "Available to Ship". For lead time on quantities larger than 10 pieces please contact your local sales office.
For products available to ship same day, orders must be received no later than 12pm PST.
Oriental Motor offers RoHS versions of all of our most popular product lines. To learn more about RoHS and the products we offer contact your local sales office or visit our RoHS section.
All RoHS compliant products available online have the RoHS mark. In addition you may use the RoHS complaint product choice in the Search Products section.
The following marks are indicated on the nameplates of approved products. Learn More.
UL recognized component.
Recognized to Canadian safety requirements under the component Recognition Program of Underwriters Laboratories Inc.
Recognized to Canadian Safety requirements and UL under the component Recognition Program of Underwriters Laboratories Inc.
CSA certified component.
EN and IEC certified component (indicates that VDE, TÜV Rheinland or DEMKO has certified that the product meets EN or IEC standards.)
Certified CE marking for compliance with EC Directives (safety).
Japanese Safety Standards for Electrical Equipment Certified by Japan Electrical Safety & Environment Technology Laboratories.
China Compulsory Certification safety license for selling or exporting to China.
Responding to customer requests for in-depth training, Oriental Motor offers Free Motion Control and Technical Seminars. Targeted towards the needs of local industries, Motion Fair included technical seminars, one-on-one engineering assistance and product displays. Motion Fair is a technical training and information-sharing event for customers and partners of Oriental Motor. Motion Fairs are held throughout the year at various location in the United States.
For more information on the next Motion Fair in your area register for the FREE technical seminars and an Oriental Motor representative will contact you with the details.
Customer Satisfaction is more than a tagline for Oriental Motor it is our mission. We are continuously improving our online resources to provide you with the best internet experience possible. Let us know how we're doing. Oriental Motor is committed to total customer satisfaction. Click here to send us your feedback.
| Questions & Answers | |
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Who can help me with technical questions? |
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The best place to start is with Oriental Motor's Technical Support Representatives. You can reach Technical Support by phone at (800) 468-3982, Monday to Friday, 8:00 a.m. to 5:00 p.m., Pacific Time. You can also access Technical Support by sending an email to techsupport@orientalmotor.com. |
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Do you offer training opportunities for customers? |
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Yes! Our regional offices and local distributors provide training to meet your needs. Please contact your sales representative or local distributor for further details. |
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How can I get product catalogs? |
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You can order product catalogs directly from the Order Literature page of the web site. You can also download PDF versions from the Catalog PDFs page. |
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Is your catalog available electronically? |
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The General Catalog is available in PDF format on CD-ROM. You can order a CD from the Order Literature page. You can also download individual catalogs from the Catalog PDFs page. |
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The instruction manual that came with my order is in Japanese. Where can I get an English manual? |
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Products which are considered to be standard in Japan will usually come with only Japanese manuals. Newer products, however, do have manuals available in both Japanese and English. Please contact Technical Support at 800-468-3982 or by email to request an English version. If an English manual is not available we will provide translations to help you. |
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If I place an order by 12 noon Pacific Time, when will I receive the shipment? |
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It depends on what you order, but over 900 of Oriental Motor's most popular products are available for same day shipping. This means that you may receive your order as quickly as the following day. For further details, please ask your sales or customer service representative. |
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What is the difference between sinking and sourcing? |
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When using sinking i/o, you must supply a voltage. For sourcing i/o, you must supply a path to ground. |
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Can I run a motor in two different speeds without changing gearheads? |
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Yes, the majority of our speed control allows you to switch between an internal pot and external pot. |
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Does Oriental Motor offer custom products? |
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Oriental Motor can work with you on your individual application and can provide customizations to our product offerings should the need arise. Please contact your local sales office to discuss your needs. |
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