Calculate the necessary torque, speed, stopping accuracy, and system inertia for your application.
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1-800-GO-VEXTA
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- Live support 8:30am EST to 5:00pm PST
- E-mail Inquiry
- Application sizing and product recommendations
- Application advice
- Technical information and data
- Troubleshooting
With over 1,500 of our most popular products available for same day shipping (up to 10 pieces) and over 7,000 more available within 5 business days, Oriental Motor can easily meet your delivery needs. Now Oriental Motor is offering FREE Ground shipping for all online orders.*
To download an operator manual please click the link below and search for the product you require. If you are unable to locate a particular opertor manual or have questions regarding the availability of certain manuals please contact Technical Support at 1-800-GO-VEXTA (468-3982).
Product Lead Time can be found in the Online Product Catalog listed under Specifications as "Available to Ship". For lead time on larger quantities please contact your local sales office.
For products available to ship same day, orders must be received no later than 12pm PST. Orders received after 12pm PST or on weekends / holidays will be processed the next business day.
NOTE: Holidays in both the U.S. and Japan may affect lead times. All lead times are quoted based specific part number and quantity. Lead time for larger quantities will vary. Please fill out a Request for Quote (RFQ) or contact the Sales Center at (800) 418- 7903 for lead time information on larger quantities. You will recieve a ship date with you order confirmation.
As the world leader in motion systems, Oriental Motor has experience and knowledge in a wide range of areas related to motion control and motion systems. Oriental Motor's team of application specialists, engineers and technical support staff have a wealth of knowledge to share. As part of our commitment to provide the latest technology and service, Oriental Motor is now offering in-depth product and technology training for all. You can choose to join an online course, or stop by for an in-person training (available in Chicago and Los Angeles). To learn more about the new training Oriental Motor offers call 1-800-GO-VEXTA 1-800-GO-VEXTA (468-3982). Click here for more information.
The following marks are indicated on the nameplates of approved products. Learn More.
UL recognized component.
Recognized to Canadian safety requirements under the component Recognition Program of Underwriters Laboratories Inc.
Recognized to Canadian Safety requirements and UL under the component Recognition Program of Underwriters Laboratories Inc.
CSA certified component.
EN and IEC certified component (indicates that VDE, TÜV Rheinland or DEMKO has certified that the product meets EN or IEC standards.)
Certified CE marking for compliance with EC Directives (safety).
Japanese Safety Standards for Electrical Equipment Certified by Japan Electrical Safety & Environment Technology Laboratories.
China Compulsory Certification safety license for selling or exporting to China.
Responding to customer requests for in-depth training, Oriental Motor offers Free Motion Control and Technical Seminars. Targeted towards the needs of local industries, Motion Fair included technical seminars, one-on-one engineering assistance and product displays. Motion Fair is a technical training and information-sharing event for customers and partners of Oriental Motor. Motion Fairs are held throughout the year at various location in the United States.
For more information on the next Motion Fair in your area register for the FREE technical seminars and an Oriental Motor representative will contact you with the details.
Customer Satisfaction is more than a tagline for Oriental Motor it is our mission. We are continuously improving our online resources to provide you with the best internet experience possible. Let us know how we're doing. Oriental Motor is committed to total customer satisfaction. Click here to send us your feedback.
Products and technology are only valuable when coupled with skilled people and services to support them. ORIENTAL MOTOR U.S.A. CORP. has dedicated over 25 years to establishing a service and support system to better serve customers. It is our goal to provide the best product and service from the design phase, through the sale and beyond. Please call on us to meet your motion control needs.
Online Support
- Product & Engineering Forum
- Motor Sizing Tools
- Product & Technical Training
- Product Training Videos
- Software Downloads
- Operator Manuals
- Frequently Asked Questions
- Service Life
Oriental Motor has sales and distribution offices located throughout the United States & Canada to provide you with local customer service and support. Use our Office Locator to find an office in your area.
800 Technical Support
One phone call provides access to Oriental Motor, the original manufacturer and the experts on the product. Oriental Motor's technical support team is qualified to answer a wide variety of questions. Call toll free 1-800-GO-VEXTA (1-800-468-3982) to speak with an Oriental Motor associate or send an email to techsupport@orientalmotor.com.
Engineering & Application Engineering
Associates are available to assist you when you have technical problems or questions. Application engineers are available to visit your site if needed. These engineers are also dedicated to continuous research and development of new products and technologies.
Motor Sizing & Selection
Oriental Motor supports you in finding the proper product for your application. Oriental Motor's Application Engineers and Technical Support Staff are available to assist you in properly sizing and selecting your motor based on your individual application. Simply call 1-800-GO-VEXTA (468-3982) or complete an online motor sizing form and one of our knowledgeable staff will assist you.
Repair Service
Oriental Motor offers an electrical products repair service for all drivers, controls and actuators (except mechanical parts). The repair service is available for warranty items within 2 years from the date of purchase and non-warranty items within 7 years from the date of purchase. All repaired products receive an six month warranty for reparied parts and circuits from the date of repair. For more information on Oriental Motor's repair service e-mail rma@orientalmotor.com or call 1-800-GO-VEXTA (468-3982).
Japanese Customer Support Center
ORIENTAL MOTOR U.S.A. CORP. established the Japanese Customer Support Center for Japanese-speaking customers. Our staff is happy to respond in Japanese to any questions relating to our products. We provide the same high quality customer service and variety of products in the USA as we do in Japan.
Global Support
Oriental Motor has sales offices, as well as manufacturing, assembly and distribution facilities, worldwide to support your international needs. Products are available with input voltages and safety standard certifications to meet international requirements.
Research & Development
Research and development of new products is conducted at all product plants in Japan, as well as in the United States. The main R&D center in Japan conducts mid-term and long-term research into future products and manufacturing technologies. With R&D on a global scale, Oriental Motor gains different perspectives into market expansion and customer requirements, resulting in the development of state-of-the-art technology to meet a wide range of needs.