Motor Sizing
Customer Service
Service

Questions?

We're here to help.

Live chat:

M - F 8:30 am EST to 5:00 pm PST
(use Live Chat button at top of the page)

On the phone:

M - F 8:30 am EST to 5:00 pm PST

U.S.A. Customers:

Customer Service
1-800-418-7903

Technical Support
1-800-GO-VEXTA (468-3982)

International Customers:

For English or Español
+1-847-871-5931 or
+1-310-715-3303

For Japanese
Japanese Support
1-800-746-6872 or
+1-310-715-3304

Hours

By e-mail:

For English or Español
Click here to e-mail us

For Japanese
Japanese Support
j-support@orientalmotor.com

Order Online with Oriental Motor

Questions about Ordering Online? Call 1-800-418-7903

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Still Looking?

Select one of the Categories to the left to Learn More. Once you've found your product you can complete your order online. Need help? Call us at 1-800-418-7903.

Know Your Part Numbers?

Select your Shopping Method below.
Then use the Part Number Search or Express Ordering to quickly find your products or navigate through the product Categories to select your products.

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Save Carts and View Order History through MyAccount.
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ORIENTAL MOTOR U.S.A. Corp can ship to the United States, Canada, Central and South America.
For other regions please visit our Global Support page to find a local sales office.


Online Ordering is Easy with Oriental Motor

MyPage Customer Benefits

MyPage customers gain access to exclusive tools and content to enhance their experience with Oriental Motor

  • Save Cart and view Order History with MyAccount
  • Build a Custom Online Catalog
  • Free 24/7 Motor Sizing Tools
  • On-Demand Training Videos & Software Downloads
  • Full Access to the Online Engineering Forum

 

FREE Ground Shipping*

Oriental Motor U.S.A. offers Free Ground Shipping for online orders shipping within the United States & Canada. Orders outside of the U.S. and Canada are charged standard shipping rates.

Standard shipping rates apply for all other shipping methods, i.e. Next Day, 2nd Day, etc.

Only online orders are eligible for Free Ground shipping, orders not placed online will be subject to standard shipping rates for all methods.

*Terms & conditions apply.

North & South American Orders

Oriental Motor U.S.A. can ship orders anywhere in the United States, Canada, Mexico as well as Central and South America. If you are located outside of the Americas and placed an order, your local sales office will contact you for final processing.

For assistance with ordering within the U.S., Canada, Central and South America call 1-800-418-7903 or contact us.

International Orders

For orders received outside of North, Central and South America, your local sales office will contact you for final order processing and fulfillment.

Visit our Global Support section to find your local sales office.

Return / Cancellation Policy

Unless otherwise noted. You can cancel your order by contacting the Sales Center at 1-800-418-7903 up until the time the order has shipped. After that time, you need to contact the Sales Center to inquire about returning any or all of your order.

Certain products cannot be cancelled once the order has processed and are subject to restocking fees. These products are noted with specific Return/Cancellation policies within the shopping cart along with your order confirmation. All products must be returned within 90 days from date of invoice and are subject to a service fee plus shipping & handling.

Product Lead Time

With over 1,500 of our most popular products available for same day shipping and over 7,000 more available within 6 business days, Oriental Motor can easily meet your delivery needs.

Oriental Motor quotes lead times based on specific quantities, for larger quantities please call 1-800-418-7903 or contact your local sales office.

 

 



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